Privacy Policy

PRIVACY POLICY

1. Introduction

This Privacy Policy explains how Vyon collects, uses, and protects the personal information of visitors and customers who use our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Data Controller

  • Company Name: Vyon
  • Contact Email: contact@vyonhair.com

3. Information We Collect

We may collect the following types of information:

  • Information you provide: First name, last name, email address, billing and shipping address, phone number, and payment information.
  • Information collected automatically: IP address, browser type, device information, pages visited, website interactions, cookies, and similar technologies.

4. How We Use Your Information

The information we collect may be used to:

  • Process and fulfill your orders and provide customer support.
  • Improve our website, products, and overall customer experience.
  • Personalize website content and your shopping experience.
  • Send marketing communications when you have provided the appropriate consent.
  • Prevent fraud, abuse, and unauthorized transactions.
  • Comply with applicable legal and regulatory requirements.

5. Sharing of Information

We may share your information only when necessary to operate our business and provide our services, including with:

  • Service providers, such as payment processors, shipping and logistics providers, website hosting providers, analytics providers, and marketing service providers.
  • Legal or governmental authorities, when disclosure is required by applicable law or necessary to protect our legal rights.

We do not sell your personal information to third parties.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including fulfilling orders, providing customer support, complying with legal obligations, resolving disputes, and enforcing our agreements.

The specific retention period may vary depending on the type of information and the applicable legal requirements.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

  • Right of access: You may request a copy of the personal information we hold about you.
  • Right to rectification: You may request that inaccurate or incomplete information be corrected.
  • Right to deletion: You may request that your personal information be deleted, subject to applicable legal requirements.
  • Right to data portability: You may request your personal information in a structured, commonly used, and machine-readable format where applicable.
  • Right to object: You may object to certain uses of your personal information, including direct marketing.
  • Right to withdraw consent: Where processing is based on your consent, you may withdraw your consent at any time.

To exercise your rights, please contact us at [Customer Service Email].

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support certain website functions.

You may manage or disable cookies through your browser settings or, where available, through our website's cookie preferences.

For more information, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or applicable legal requirements.

Any changes will be published on this page, and the updated version will become effective when posted.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

Vyon
Email: contact@vyonhair.com